FAQ’s Packages A Volar

1. What are A Volar Packages?

2. Can I buy tickets only with the A Volar Packages?

3. How do infants differ from children and adults?

4. Are the A Volar Packages prices fixed?

5. What kind of food is offered by the A Volar Packages?

6. What kind of food does it offer PAM, FULL STYLE, PA or PC?

7. If I have not started my A Volar Packages and I want  to cancel it, how can I proceed ?

8. If I have already started my trip and want to cancel it, how can I proceed?

What are A Volar Packages?

The A Volar Packages are packages that include everything needed to have a pleasant and unforgettable trip. We have excellent options in destinations and tariffs, which will make each trip a different experience.

You can practice extreme sports, rest on different beaches and know the best landscapes and the best destinations in Colombia, just with A Volar Packages.

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Can I buy tickets only with the A Volar Packages tariffs?
  • No. The A Volar Packages are tour packages. The selling of flying tickets without hotel is not done or hotel without flying tickets either.

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How do infants differ from children and adults?

Kids under two years old are considered infants, from two to eleven years old are considered children and from 12 years old onwards are considered as adults. Age may vary for certain specific Packages.

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Are the A Volar Packages prices set?

No. The prices offered by the A Volar Packages are subject to change without notice. 

What kind of food is offered by the A Volar Packages?

The type of food and the number of meals vary depending on the chosen plan.

What kind of food does it offer GPA FULL STYLE, PA or PC?

The following are the types of food offered by our Packages:

PAM:
Plan that includes breakfast and one meal (lunch, dinner)

FULL STYLE:
includes unlimited food and drinks

PA:
American plan includes breakfast, lunch and dinner

PC:
Plan with breakfast buffet type

PCDA:
Plan with American breakfast

PE:
European plan that does not include food or drink only accommodation.

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¿Si no he iniciado mi plan A Volar y quiero cancelarlo, puedo hacerlo?

Una vez expedido el plan y antes de iniciado el viaje, los planes pueden ser reembolsables, si la solicitud de cancelación de la reserva se realiza 5 días hábiles en baja temporada y 10 días hábiles en alta temporada antes de la fecha de viaje, pagando una penalidad de $150.000* por adulto y $120.000 niños de 2 a 10 años. *Tarifas sujetas a cambio sin previo aviso.

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¿Si no ya inicié mi viaje y quiero cancelarlo, puedo hacerlo?

No. Una vez iniciado su viaje no podrá cancelarlo ni solicitar reembolso de su dinero. Cualquier servicio incluído en el programa que no sea utilizado no será reembolsado.

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